AI Chatbots & Agents
Not the "Sorry, I didn't understand that" kind. We build AI agents grounded in your actual docs, prices, and policies — answering on your website and WhatsApp, booking appointments, and handing off to a human the moment it should.
The problem
Sound familiar?
Every unanswered message is a lead deciding to try your competitor instead.
- Enquiries arrive at 9pm; your reply goes out at 10am — after the prospect has already booked elsewhere.
- Your team answers the same 20 questions hundreds of times a month, on autopilot, badly by Friday.
- Generic chatbot widgets frustrate customers with canned answers and invent facts you never approved.
Our approach
How we fix it
We build agents on retrieval-augmented generation (RAG): the bot answers only from your approved knowledge — help docs, price lists, policies — with guardrails against inventing what it doesn't know. When a question falls outside its lane or a customer is upset, it escalates to your team with full context instead of looping.
Deployment is wherever your customers already are: a website widget matching your brand, WhatsApp Business, or Instagram DMs. Agents can qualify leads, check availability, and book straight into your calendar — turning after-hours traffic into morning appointments.
Deliverables
What you get
- An AI agent trained on your docs, FAQs, and policies — with anti-hallucination guardrails
- Deployment on your website and/or WhatsApp Business, styled to your brand
- Appointment booking wired into your calendar (Cal.com, Calendly, or GHL)
- Human handoff rules with full conversation context passed to your team
- A conversation dashboard: what's asked, what's answered, what's escalated
- Monthly knowledge-base updates and answer tuning on retainer
Tools we use for this
- OpenAI
- Claude (Anthropic)
- WhatsApp Business API
- Qdrant
- n8n
- Cal.com
FAQ
Common questions about this service
Three layers: the agent answers strictly from your approved knowledge base (RAG), it's instructed to say "I'll connect you with the team" rather than guess, and we log every conversation so hallucinations get caught and corrected in tuning. For pricing and policy questions, answers quote your documents — not the model's imagination.
Yes, and it should. We define escalation triggers together — complaint language, refund requests, high-value leads, or simply "talk to a human". The handoff lands in your inbox, Slack, or CRM with the full transcript, so your team never asks the customer to repeat themselves.
Fluently. Modern models handle dozens of languages natively, so one knowledge base can serve customers in English, Spanish, Arabic, or whatever your market speaks. We test the languages that matter to you before launch.
Ready to put ai chatbots & agents to work?
Book a free 30-minute automation audit. We'll map your most expensive manual process and show you exactly what it would take to automate it — no obligation, no fluff.
Usually booked out 1–2 weeks — grab a slot early.